20% OFF ALL KNITWEAR! Orders are currently READY TO SHIP! Free Local Pick-Up. Patterns also available on our Etsy: whiteowlcrochetco.etsy.com!

FAQs


Returns & Exchanges

I don't accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order. 


Care Instructions

Gently hand wash in mild soap and lay flat to dry. 


Reselling from patterns

You may sell any finished pieces made from WOC patterns but please give credit wherever possible. 

All pattern files are the property of Whiteowlcrochetco. It is illegal to redistribute, sell or share the pattern in part or in whole, electronically or physically.

© 2018 Whiteowlcrochetco. All rights reserved.


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

Do you make all of the faux-fur poms yourself?

Absolutely! Each piece of fur is meticulously selected and delicately cut and sewn by yours truly! Occasionally my boyfriend can be persuaded to help sew! (Heart-throb, ladies! I tell ya!)

 

Do you work with colour, or only neutrals as seen on your Instagram?

I prefer to stick with neutrals as that's what my eye is automatically drawn to, and because it's now become part of my branding! Occasionally you will see colours such as butterscotch and eggplant make an appearance.

 

I live in town! Can I just bypass the shipping option and pick it up directly?

Absolutely! Just simply enter "KWSHIP" at checkout where it asks if you have a shop coupon! Then, promptly send me an email (hello@whiteowlcrochetco.com) and we will decide on the perfect meet-up! Easy-Peasy!